About Siima
We built Siima because we were tired of paying extortionate roaming fees and scrambling for local SIM cards at airports. Travel should be about the destination — not fighting with your phone.
Our mission
Make reliable, affordable mobile data available to every traveller in the world — instantly, from anywhere. No queues, no physical cards, no surprises.
How we work
We partner with local network operators worldwide through our eSIM infrastructure provider. When you purchase a plan, we instantly provision a real eSIM profile tied to a local carrier — giving you the same speeds and coverage as a local resident.
Transparent pricing
We show you every fee before you pay. Plan cost + $0.10 service fee + Stripe payment processing. That is it. No hidden charges, no auto-renewals.
What you can hold us to
- Refunds. If you have not installed the eSIM, ask for your money back within 5 days of buying, from your Order History page. Once a profile is installed on a phone it cannot be returned, so that is where the line sits.
- Support. A person answers [email protected] within 24 hours, 7 days a week — including while you are travelling.
- No subscription. You buy a plan once. Nothing renews and nothing is stored to charge you later.
- Your card. Payments run through Stripe. Card details never touch our servers.
Where we are honest about the limits
Our plans are data-only. You do not get a local phone number, so if you need one for an SMS code from a bank, keep your home SIM switched on alongside the eSIM — calls and texts keep working on it, and apps like WhatsApp and FaceTime run over the eSIM's data. An eSIM also needs a phone that supports one and is not carrier-locked. check yours before you buy And no travel eSIM has signal everywhere: our destination pages say which areas are patchy rather than claiming perfect coverage.
The company behind Siima
Siima is a service of Tafe, MB, a company registered in Lithuania, in the European Union, under code 308026391. Our registered office is Laisvės al. 85E-5, LT-44297 Kaunas, Lithuania. Those details are public in the Lithuanian Register of Legal Entities if you want to check them.