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Updated 28 Oct 202623 apps7,682 reviews read5 min read

Best eSIM App in 2026: 23 Apps Ranked by Real Reviews

Every eSIM app shows about 4.7 stars, so the stars don’t help you choose. We read what people actually wrote instead. Here’s who wins.

The top 3 eSIM apps right now

Honest note: we’re Siima and we sell eSIMs too, so every app here is a competitor. We used only public data, nobody paid to be here, there are no affiliate links, and every number links to its source. How we did it

The stars all look the same

Look at these two apps. Almost the same stars. Very different customers.

Kolet app icon
Kolet
App Store stars
4.9 ★
Out of 10 people who wrote a review
😊 9 are happy
Holafly app icon
Holafly
App Store stars
4.8 ★
Out of 10 people who wrote a review
😞 6 are unhappy
Apps ask for stars at the happy moment
Right after your eSIM connects. Apple tells developers to ask once people have used the app.
Unhappy people rarely get asked
So almost every app ends up between 4.5 and 4.9 stars.
Written reviews are more honest
Someone took time to explain. There, happy reviewers range from 12% to 93%.
See the star rating of all 15 ranked apps
3.84.04.24.44.64.85.0
Kolet
4.89
Holafly
4.78
Simly
4.76
Nomad
4.76
Roamless
4.75
MobiMatter
4.74
Saily
4.74
Yesim
4.64
Airalo
4.60
GigSky
4.57
Firsty
4.56
Ubigi
4.56
Maya Mobile
4.46
Jetpac
4.05
BNESIM
3.81

Weighted average of the US, UK, Germany, France, Spain, Italy, Netherlands, Australia, Canada, Poland, Japan and Brazil App Stores — 891,622 ratings. The scale starts at 3.8.

Who keeps customers happy

Out of every 10 people who wrote a review in the past year, how many were happy?

Happy (4–5★)So-so (3★)Unhappy (1–2★)
  1. Kolet app icon
    Kolet
    9/10
  2. Firsty app icon
    Firsty
    8/10
  3. Yesim app icon
    Yesim
    8/10
  4. Airalo app icon
    Airalo
    7/10
  5. Simly app icon
    Simly
    7/10
  6. Jetpac app icon
    Jetpac
    7/10
  7. Nomad app icon
    Nomad
    5/10
  8. Roamless app icon
    Roamless
    5/10
  9. MobiMatter app icon
    MobiMatter
    5/10
  10. Maya Mobile app icon
    Maya Mobile
    4/10
  11. Holafly app icon
    Holafly
    3/10
  12. BNESIM app icon
    BNESIM
    3/10
  13. Saily app icon
    Saily
    3/10
  14. Ubigi app icon
    Ubigi
    2/10
  15. GigSky app icon
    GigSky
    1/10

3,030 App Store reviews from the US and UK stores, written in the last 12 months, at least 40 characters long (so a one-word “good” doesn’t count). Rounded to the nearest person.

See the exact 1★ to 5★ split
1★2★3★4★5★
Kolet
93% 4–5★
Firsty
82% 4–5★
Yesim
78% 4–5★
Airalo
74% 4–5★
Simly
73% 4–5★
Jetpac
67% 4–5★
Nomad
49% 4–5★
Roamless
48% 4–5★
MobiMatter
46% 4–5★
Maya Mobile
39% 4–5★
Holafly
32% 4–5★
BNESIM
31% 4–5★
Saily
31% 4–5★
Ubigi
24% 4–5★
GigSky
12% 4–5★

More users doesn’t mean happier users. Top right is where you want to be.

Size vs happiness
Left to right: how many ratings the app has. Bottom to top: share of happy written reviews.
Small, but loved
Big and loved
Small, many unhappy
Big, many unhappy
Kolet app iconKolet
Airalo app iconAiralo
Yesim app iconYesim
FirstyFirsty app icon
Simly app iconSimly
Jetpac app iconJetpac
NomadNomad app icon
RoamlessRoamless app icon
MobiMatter app iconMobiMatter
HolaflyHolafly app icon
Saily app iconSaily
Maya MobileMaya Mobile app icon
Ubigi app iconUbigi
GigSky app iconGigSky
BNESIM app iconBNESIM
100%50%0%
3K10K100K1Mmore ratings →
Ratings = App Store (12 countries) + Google Play. Airalo has more than Holafly, Saily and Nomad combined. Hover an icon for its numbers.

What goes wrong

We read all 1,271 angry (1–2★) reviews. Here’s what went wrong.

Customer support35%
No connection or slow data34%
Refunds19%
Installing or activating the eSIM18%
Price, fees or unexpected charges17%
App bugs, login or account problems9%
Data running out or expiring early6%

One review can mention several problems, so these add up to more than 100%.

The lesson: the app itself is rarely the problem. People get angry when the eSIM has no signal abroad — and then can’t reach anyone to fix it.

Each app’s biggest problem

Kolet app icon
Kolet
📶 No signal / slow · 25%
Airalo app icon
Airalo
📶 No signal / slow · 35%
Yesim app icon
Yesim
💬 Support · 41%
Firsty app icon
Firsty
📲 Won’t install · 33%
Simly app icon
Simly
📶 No signal / slow · 40%
Jetpac app icon
Jetpac
💬 Support · 38%
Nomad app icon
Nomad
💬 Support · 48%
Roamless app icon
Roamless
📶 No signal / slow · 39%
MobiMatter app icon
MobiMatter
📶 No signal / slow · 41%
Holafly app icon
Holafly
💬 Support · 45%
Saily app icon
Saily
💸 Refund · 34%
Maya Mobile app icon
Maya Mobile
📶 No signal / slow · 45%
Ubigi app icon
Ubigi
💬 Support · 38%
GigSky app icon
GigSky
📶 No signal / slow · 40%
BNESIM app icon
BNESIM
💬 Support · 55%
See every complaint for every app
AppWon’t installNo signal / slowSupportRefundData vanishedApp / loginPrice / charges1–2★ read
Kolet12%25%12%0%0%12%12%8
Airalo10%35%28%11%9%5%14%175
Yesim24%31%41%10%7%10%14%29
Firsty33%27%7%0%0%20%13%15
Simly0%40%30%30%10%20%20%10
Jetpac22%31%38%6%16%9%6%32
Nomad19%35%48%26%7%7%19%113
Roamless26%39%16%13%6%16%26%31
MobiMatter29%41%35%12%6%6%29%34
Holafly18%33%45%23%6%9%21%289
Saily18%31%31%34%7%9%17%235
Maya Mobile14%45%27%11%2%5%16%44
Ubigi21%29%38%15%5%13%13%131
GigSky21%40%22%7%3%5%14%96
BNESIM31%24%55%14%3%17%7%29

Tagged by keyword (e.g. “refund”, “no signal”, “QR code”, “support”), so treat these as close estimates. Apps with fewer than ~30 unhappy reviews swing a lot.

The full ranking

All 15 apps with enough reviews to judge. Score out of 100. Tap any score to see the source.

  1. 🥇
    Kolet app icon
    Kolet
    Best overall
    91.6
  2. 🥈
    Airalo app icon
    Airalo
    Safest big name
    83.0
  3. 🥉
    Yesim app icon
    Yesim
    Best pay-as-you-go
    82.8
  4. 4
    Firsty app icon
    Firsty
    Best free data
    80.8
  5. 5
    Simly app icon
    Simly
    Promising, not proven
    77.5
  6. 6
    Jetpac app icon
    Jetpac
    Better than its stars
    74.4
  7. 7
    Nomad app icon
    Nomad
    Big, but mixed
    72.7
  8. 8
    Roamless app icon
    Roamless
    Pay-as-you-go wallet
    71.1
  9. 9
    MobiMatter app icon
    MobiMatter
    Marketplace of eSIMs
    70.7
  10. 10
    Holafly app icon
    Holafly
    Unlimited data
    69.8
  11. 11
    Saily app icon
    Saily
    NordVPN users
    68.0
  12. 12
    Maya Mobile app icon
    Maya Mobile
    Good on Trustpilot
    64.6
  13. 13
    Ubigi app icon
    Ubigi
    Tablets and laptops
    58.6
  14. 14
    GigSky app icon
    GigSky
    Cruises
    54.6
  15. 15
    BNESIM app icon
    BNESIM
    Lowest-rated
    52.6
Not ranked: 8 apps with too few recent reviews
AppApp StoreStore ratingsWritten reviews, 12 moGoogle PlayTrustpilot
Roamingo app iconRoamingo4.9410,73424.84.8
GoMoWorld app iconGoMoWorld4.667,178304.63.9
Sim Local app iconSim Local4.812,877114.74.4
aloSIM app iconaloSIM4.648,276394.54.0
RedteaGO app iconRedteaGO4.433,370363.7—
Flexiroam app iconFlexiroam3.866,37983.64.7
Monty app iconMonty4.673,99724.03.3
Siima app iconSiimathat’s us—00——

Roamingo is the interesting one: 4.94★ from 7K+ App Store ratings, but only 2 real written reviews in a year — almost all its ratings are taps, with no text to check.

App by app

The good and the bad of each app, in ranking order.

Kolet app icon
#1 of 15

Kolet

Best overall
91.6
/ 100
9 in 10 reviewers happy
  • One eSIM for 190 destinations — you top it up, no new QR code each trip
  • Kolet says unused data can be reused later or given to someone else
  • 4.9★ on both stores and 4.7 on Trustpilot
  • Fewest complaints of any app: 8 unhappy reviews in a year
  • Smaller and newer: about 18K ratings vs Airalo’s 584K
Airalo app icon
#2 of 15

Airalo

Safest big name
83.0
/ 100
7 in 10 reviewers happy
  • The most ratings by far — more than Holafly, Saily and Nomad together
  • Plans for 200+ destinations, in the app or on the website
  • Top complaint: no connection or slow data (35%)
  • Then support (28%)
Yesim app icon
#3 of 15

Yesim

Best pay-as-you-go
82.8
/ 100
8 in 10 reviewers happy
  • “Pay & Fly”: one balance for 170+ countries, and what you don’t use stays for the next trip
  • Unlimited day passes too
  • Swiss company (Genesis Group AG)
  • Top complaint: support (41%)
  • Fewer Trustpilot reviews than the big names (about 3K)
Firsty app icon
#4 of 15

Firsty

Best free data
80.8
/ 100
8 in 10 reviewers happy
  • The only app with free data: watch an ad, get 20 MB at 1 Mbps
  • Paid GB plans and unlimited passes when you need speed
  • Free data is small and slow, and no hotspot
  • Top complaint: installing the eSIM (33%)
  • Trustpilot 4.0 from only 338 reviews
Simly app icon
#5 of 15

Simly

Promising, not proven
77.5
/ 100
7 in 10 reviewers happy
  • 4.76★ on the App Store
  • 64% of its reviews were too short to count (one word, or just a name)
  • Only 45 reviews left to score and no Trustpilot score — treat its place as a guess
Jetpac app icon
#6 of 15

Jetpac

Better than its stars
74.4
/ 100
7 in 10 reviewers happy
  • 4.7 on Trustpilot from 3.6K reviews
  • Its written reviews beat its 4.05★ App Store average
  • Small: about 2K store ratings
  • Top complaint: support (38%)
Nomad app icon
#7 of 15

Nomad

Big, but mixed
72.7
/ 100
5 in 10 reviewers happy
  • 80K+ store ratings at 4.7–4.8★
  • 4.3 on Trustpilot from 47K reviews
  • Top complaint: support (48%)
  • Refunds come up in 26% of complaints
Roamless app icon
#8 of 15

Roamless

Pay-as-you-go wallet
71.1
/ 100
5 in 10 reviewers happy
  • One balance for data, calls and SMS in 200+ destinations
  • Roamless says credits never expire
  • 4.5 on Google Play and Trustpilot
  • Top complaint: no signal or slow data (39%)
  • Price or surprise charges: 26%
Saily app icon
#11 of 15

Saily

NordVPN users
68.0
/ 100
3 in 10 reviewers happy
  • Made by the NordVPN team (Nordvpn S.A.)
  • Built-in ad blocker and web protection
  • 4.7 on Trustpilot
  • Refunds come up in 34% of complaints — the most of the big names
Maya Mobile app icon
#12 of 15

Maya Mobile

Good on Trustpilot
64.6
/ 100
4 in 10 reviewers happy
  • 4.5 on Trustpilot from 13K reviews
  • Top complaint: signal (45%)
  • Its current App Store listing only started in April 2026
BNESIM app icon
#15 of 15

BNESIM

Lowest-rated
52.6
/ 100
3 in 10 reviewers happy
  • 5M+ downloads on Google Play
  • Lowest store scores here: 3.8 App Store, 3.2 Google Play, 3.7 Trustpilot
  • Top complaint: support (55%)
Ad · our own app
Siima app icon
Not on the list yet

What about Siima?

Our app is new, so it has no ratings yet — that’s why it isn’t ranked above. Try our app and write an honest review. Help us improve and beat competitors not only on price.

1
Get the app
Or buy in the browser — no app needed
2
Use it on your trip
100+ countries, plus regional and worldwide plans
3
Tell everyone the truth
Good or bad, write what really happened

Which one is for you?

Pick the line that sounds like you.

I just want it to work
The top two. Airalo has the longest track record.
I travel to lots of countries
One eSIM or one balance you keep topping up.
I stream, tether or work online
Unlimited-style plans. Check the fair-use limit first.
I want to spend as little as possible
Free data for light use. For more, compare prices for your trip.
I already use NordVPN
Same company, ad blocker built in. Read the refund rules.
I’m going on a cruise
It sells plans that work on ships — but reviews are weak lately.
I don’t want to install an app
Buy in the browser and get the install link by email. That’s us — not ranked yet.

3 things that prevent most bad reviews

1
Check your phone
Make sure it’s eSIM-ready and unlocked. This is behind many “won’t install” reviews.
2
Install at home
Set it up on Wi-Fi before you leave, and switch it on when you land.
3
Read the refund rule
Most only refund eSIMs that were never installed or used.

Questions people ask

What is the best eSIM app in 2026?
Kolet. 93% of its written App Store reviews from the past year are 4–5★, and it scores 4.9 on both the App Store and Google Play and 4.7 on Trustpilot. If you want the biggest, most proven name, pick Airalo: 584K store ratings, and 74% of its recent written reviews are positive.
Why do all eSIM apps have 4.5+ stars?
Apps ask you for a star rating inside the app, usually right after something went well — your eSIM just connected. A happy tap is easy; unhappy customers rarely get asked at that moment. So almost every app shows 4.5–4.9. Written reviews are much more honest: there the share of happy reviewers runs from 12% to 93%.
Is Holafly or Airalo better?
By the written reviews, Airalo: 74% of its recent App Store reviews are positive vs 32% for Holafly. Holafly is built around unlimited-data plans; Airalo sells plans with a set amount of data. Both have huge numbers of users.
Is Saily a good eSIM app?
Its headline scores are strong (4.74 on the App Store, 4.7 on Trustpilot), but only 31% of its recent written App Store reviews are positive, and refunds come up in 34% of its complaints. It works for many people — just read the refund rules before you buy.
What do people complain about most with eSIM apps?
Across 1,271 unhappy reviews, the top complaints are customer support (35%) and no connection or slow data (34%), then refunds (19%). Very few are about the app itself — the pain is the network, or getting help when it fails.
Do I need an app to use a travel eSIM?
No. The app is only for buying and topping up. Once installed, the eSIM lives in your phone’s settings like any other SIM. Several providers, including Siima, sell eSIMs from a normal website and email you the install link.
Is Siima on this list?
Not in the ranking. Siima’s app is new and has no App Store ratings yet, so by the same rules we used for everyone else, it can’t be ranked. We compete with every app on this page, which is why every number links to its source.

How we did it

Only public data that anyone can check. The same rules for every app.

What goes into the score
40%
20%
15%
10%
15%
Written reviews · 40%
Happy share of App Store reviews from the past year
Trustpilot · 20%
Score outside the app stores
Google Play · 15%
Android store rating
App Store · 10%
All-time stars, 12 countries
Track record · 15%
How many ratings in total
  • Collected 2026-10-28 from Apple’s public Search & Lookup API and review feed, each app’s Google Play page and its Trustpilot page. Nothing comes from the apps themselves.
  • Written reviews: the newest 500 per app in the US and UK App Stores (Apple’s limit), 7,682 in total. We kept the ones from the past 12 months with at least 40 characters: 3,030.
  • To be ranked an app needs 40+ such reviews and 2,000+ store ratings. Below that, one bad week can swing the result.
  • Missing scores (no Trustpilot or Google Play) are left out, not counted as zero.
  • Not measured: price and network speed. Ratings change; we’ll re-run this and update the date.
Do Google Play and Trustpilot agree with the App Store?

Mostly yes — they ask for ratings the same way, so they don’t break the tie. Holafly and Saily score 4.6+ everywhere, even though their written reviews are among the most negative. The odd ones out: BNESIM drops to 3.2 on Google Play, and Ubigi and Firsty sit lower on Trustpilot.

App Store (12 countries)Google PlayTrustpilot
3.03.54.04.55.0
Holafly
±0.1
Saily
±0.1
Kolet
±0.2
Maya Mobile
±0.2
Roamless
±0.3
GigSky
±0.3
Yesim
±0.3
Airalo
±0.4
MobiMatter
±0.4
Simly
±0.5
Nomad
±0.5
Ubigi
±0.5
Firsty
±0.6
BNESIM
±0.6
Jetpac
±0.7

Sources

Every rating on this page and where it came from. All read on 2026-10-28.

Show all 69 source links
AppApp StoreGoogle PlayTrustpilotProvider’s site
Kolet4.89 · 10,569 ratings4.9 · 7K reviews4.7 · 2K reviewskolet.com
Airalo4.60 · 391,033 ratings4.6 · 193K reviews4.2 · 49K reviewsairalo.com
Yesim4.64 · 19,545 ratings4.5 · 29K reviews4.3 · 3K reviewsyesim.app
Firsty4.56 · 2,779 ratings4.6 · 4K reviews4.0 · 338 reviewsfirsty.app
Simly4.76 · 7,405 ratings4.3 · 2K reviewsNo score—
Jetpac4.05 · 1,011 ratings4.3 · 1K reviews4.7 · 4K reviews—
Nomad4.76 · 63,074 ratings4.7 · 18K reviews4.3 · 47K reviews—
Roamless4.75 · 20,262 ratings4.5 · 4K reviews4.5 · 2K reviewsroamless.com
MobiMatter4.74 · 26,631 ratings4.6 · 31K reviews4.3 · 58K reviewsmobimatter.com
Holafly4.78 · 189,059 ratings4.8 · 96K reviews4.7 · 117K reviewsHolafly FAQ: fair usage
Saily4.74 · 73,894 ratings4.6 · 100K reviews4.7 · 33K reviews—
Maya Mobile4.46 · 4,559 ratings4.3 · 3K reviews4.5 · 13K reviews—
Ubigi4.56 · 39,413 ratings4.1 · 8K reviews4.1 · 50K reviewsubigi.com
GigSky4.57 · 16,534 ratings4.3 · 6K reviews4.3 · 8K reviewsgigsky.com
BNESIM3.81 · 1,274 ratings3.2 · 13K reviews3.7 · 412 reviews—
Roamingo4.94 · 7,474 ratings4.8 · 3K reviews4.8 · 860 reviews—
GoMoWorld4.66 · 3,098 ratings4.6 · 4K reviews3.9 · 2K reviews—
Sim Local4.81 · 1,837 ratings4.7 · 1K reviews4.4 · 3K reviews—
aloSIM4.64 · 4,836 ratings4.5 · 3K reviews4.0 · 3K reviews—
RedteaGO4.43 · 2,120 ratings3.7 · 1K reviewsNo score—
Flexiroam3.86 · 1,909 ratings3.6 · 4K reviews4.7 · 3K reviews—
Monty4.67 · 3,306 ratings4.0 · 691 reviews3.3 · 59 reviews—
SiimaNo ratings yetNo ratings yetNo score—
  • App Store ratings are the weighted average of 12 stores: US, UK, DE, FR, ES, IT, NL, AU, CA, PL, JP, BR. The App Store link opens your local store, whose number may differ a little.
  • “Happy” shares and complaint percentages are our own count of the US and UK App Store review feeds.
  • 57% of Holafly’s and 19% of Airalo’s recent written reviews are 1★, for comparison.

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